FLS Home Visits and “Meet with FLS” Sessions are temporarily suspended because of the COVID-19 Shelter in Place recommendation until further notice.
However, please see the discussion below as an alternative means of support during these challenging times.
TeamViewer is a very useful tool to allow the First Level Support Team to provide remote support for Computer Club Members PC or Mac machines. It provides a secure way (the sign in password is changed every time TeamViewer is started) for you to control who is connected to your machine and allows the FLS team to see and, if necessary, actually to run your machine remotely. This will greatly enhance FLS ability to assist you with computer issues during this time of social distancing and self-isolation.
If you do not already have TeamViwer installed on your machine, go to How to Install TeamViewer and read how to install the software.